Delight in differences

dIVERSITY

With offices in over 21 countries and a strategic aim to increase revenue generated outside the UK to two-thirds of the total, we fundamentally believe that the mix of perspectives, ideas and cultures, which our people bring to the business, is a great asset.


Together we are stronger

Customer insight is key to our success and the diversity of our people helps us to understand the differing needs and aspirations of the people in our markets. It's only by drawing on the creativity and opinions from the widest range of people that we can be truly innovative and responsive to our audiences and customers.  In fact, we see diversity as not just a "nice to do" - but a business imperative which will help us attain business success.

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Respect is at the heart of our business

In our offices, we strive to create an environment in which all talented people can give their best irrespective of their background. Our recruitment, development and flexible practices all aim to attract and retain the very best of talent.

Respect, Teamwork and Audiences

Our diversity policy links directly to our strategic aims and to our Values. One of our seven company Values is 'Respect' and this is explicitly defined as our ability to 'respect and harness our differences'. Put simply, at the heart of our Values is a commitment to understanding other people's views, needs and cultures.


Our action on diversity

The BBC has set targets for ensuring that diversity is reflected on and off air, supported by a number of initiatives aimed at promoting diversity in the workforce. In the short term, we are striving to meet the targets set for us by the BBC and in some cases have already met our targets for 2012.

However, we believe we need to go beyond numerical targets to see real change and we need the active engagement of everyone. Our aim is to:

  • work with our leaders to ensure they are fully committed to driving and integrating diversity across the business
  • ensure our recruitment and retention practices enable us to employ and retain the best talent
  • provide opportunities for our staff to understand and engage with diversity issues

There are three independently run staff networks for disabled, lesbian and gay (BBC Pride) and black and Asian staff (BBAF) at the BBC. Each offers a support network for members along with a range of educational and social opportunities. In addition to raising awareness of specific diversity issues, the networks are also a valuable consultative resource for the organisation and for programme and content makers.


Our diversity initiatives

We have pioneered several special initiatives to provide opportunities for people from diverse and disadvantaged backgrounds to gain work experience and skills to help with their personal and career development:

  • Our own Connectivity Award scheme enables journalism students with experience of working with ethnic backgrounds to receive a six month paid placement to encourage diversity in our content.

  • Career Academies UK is a registered charity, governed by an Advisory Board of senior business leaders and educationalists. The scheme leads and supports a national movement of employers, schools and colleges, working to raise the aspirations of 16 to 19-year-olds interested in a career in business. Our involvement with Career Academies means we are able to open our doors to students who might not otherwise have had the opportunity to work at the BBC, and provide them with valuable experiences which we hope will be a great asset to their futures.

  • Working with the Tomorrow's People organisation, we are piloting sessions for young people not in education, employment or training, to foster a positive outlook and self-confidence.

Reaching out to global audiences

BBC Worldwide's Sales & Distribution business is Europe's biggest distributor of TV programmes, with a network of offices from Sao Paolo to Sydney, Toronto to Tokyo. The business prides itself on recruiting local staff, who can converse fluently with clients and who completely understand local trends and viewing habits, ensuring that BBC Worldwide can secure the best - and best-placed - deals for its content.

In the last two years, our Content & Production business has opened its own office in India and entered into partnerships with local producers in Argentina, Australia, Canada and Russia. Each of these companies is staffed with local talent who understand the local culture and television industry. In so doing, BBC Worldwide is able to enhance its expertise in international production, while also investing in the local creative economy.

Our Channels business has invested in a huge amount of consumer research around the world. We have used a mixture of interviews, focus groups and audience segmentations from Norway to Mexico and from South Africa to Hong Kong. While there are naturally some similarities around the world in people's viewing habits, there are also a plethora of subtle differences that we try to reflect in our schedules and programme choices.

Dancing With The Stars in IndiaYes Minister in the Netherlands


Pioneering accessibility for consumers

We believe in providing as wide access as possible to our DVD product, the majority of which is published by our joint-venture company 2|entertain. In order to do this, all new releases carry sub-titles. We have also pioneered the inclusion of audio navigation features, which include talking menus, and we have been highly praised by the RNIB (Royal National Institute for the Blind) for our work in this area. We access the BBC audio description files and include audio description where possible.

An example of audio navigation

Worldwide Aware tree